SmartHub How-to

To set up a SmartHub account (Web or App):

• Locate the Sign-Up Page: Download the SmartHub app or select “Account Login” on the top right of the website. 
• Register as a New User: Click on “New User? Sign up to access our self-service site” (or “Sign Up” on the app).
• Enter Account Information: You will need to provide your account number, your last name or business name, and a valid email address.
• Security Verification: Fill in required security details, which may include your billing zip code, date of birth, or answers to security questions.
• Submit and Verify: Submit the information, then check your email for a verification link or temporary password.
• Set Password: Use the link in your email to create a new password and log into your new SmartHub account.

Tips:

• Locate your account number: Reference your Lane Electric bill, or reach out to Member Services. 
• Check spam folder: If you do not receive the registration email, check your junk or spam folder.
• Using the SmartHub App: If using the app, after downloading, you can search for your provider by name, zip code, or current location.