We Want To Hear From You!

Complete Lane Electric’s Member Satisfaction Survey for a Chance To Win a Go Bag

We would like to hear from you about your experience with Lane Electric Cooperative. Beginning on September 29, Lane Electric is asking members to participate in an anonymous survey that provides the cooperative with valuable information on how to serve you better and plan for the future. Please share your feedback.

The survey has been shared with members via email and is available online.

Results will be analyzed by a 3rd party to determine a member satisfaction score, known as the American Customer Satisfaction Index. ACSI is a national cross-industry measure of customer satisfaction representing the United States economy.

Lane Electric, along with other electric utilities, uses ACSI to help align programs and services with member needs.

Visit the Lane Electric Survey to take the survey.

The survey closes on October 20. If you have already completed the survey, thank you.