Your Electric Bill Has A NEW Look!

Beginning in January, Lane Electric members will see a newly designed, easier to read and more customer-friendly electric bill. The new bill not only includes all of the original information but, some new features and information that our members have asked for. While the information our members are used to is still on the electric bill, it may be presented differently, or appear in a different location.

Among the new features on the bill are the "Monthly Energy Use Graph" and the "Monthly Comparisons". We believe that these new additions will allow our members to easily track their energy use on a monthly basis and make better energy decisions by using these tools.  Click on the image below to see an enlarged, printable view of the new bill guide.

This "Handy-Guide" has been developed to help you use and understand your electric bill more effectively. The colored bubbles on the left side of the guide are numbered and contain brief explanations about specific areas on the adjacent bill sample. The corresponding colored bubbles on the sample bill are similarly numbered identifying the areas for which the explanations apply. These colored bubbles are connected to each other by a color-coded line to make the visual connection easier to follow.

For example, the light orange bubble, #1, on the left side of the guide, with the description, is connected to the light orange bubble, #1, on the right side of the guide with an orange-colored line, and so on. This should help you navigate around your new electric bill with ease.

As you become familiar with your new bill, you may have some questions. If that is the case, please contact Customer Service at 541.484.1151.

A similar set of pages have also been provided again in the January 2010 issue of Ruralite for your reference.