Report an Outage
Our customers often play a very important role in reporting and minimizing power outages, and we appreciate your assistance.
You can call our office any time day or night to report an outage:
(541) 484-1151
After-hours emergency calls will be forwarded to an outage duty representative, who will ask questions about your location and situation. That person then dispatches a line crew to fix the problem. It is helpful to keep the "pole numbers" numbers handy and provide that information. Each pole has a pole number with numbers and letters describing its exact location. The pole numbers help line crews to quickly find the precise location of the problem. Meter number, account number, account name and address are also helpful.
Be prepared for outages all year and especially during the summer months when wind and lightning storms are more likely to occur.